At Trendzbee, we want you to shop with confidence. If your purchase does not meet expectations, you may be eligible for a refund under the conditions below:
1. Eligibility for Refunds
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Refunds are applicable only for products returned within 7 days of delivery.
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Items must be unused, unworn, unwashed, and returned with all original tags and packaging.
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Certain categories (innerwear, cosmetics, clearance/sale items, and accessories) are non-refundable due to hygiene and safety reasons.
2. Refund Process
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To request a refund, please contact us at support@trendzbee.in with your order number and reason for return.
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Once the product is received and passes the quality check, the refund will be initiated.
3. Refund Method
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Refunds will be processed to your original payment method (Credit/Debit Card, Net Banking, UPI, Wallet, etc.).
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For COD orders, refunds will be issued as store credit / coupon code or via bank transfer (details will be required).
4. Timeline
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Refunds may take 5–7 business days to reflect in your account after approval.
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Bank/wallet/UPI processing time may vary depending on your provider.
5. Non-Refundable Situations
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If the product is used, damaged, or missing parts.
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If the return request is raised after the 7-day window.
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Items categorized as non-returnable/non-refundable at the time of purchase.
6. Damaged or Wrong Product
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If you receive a damaged, defective, or wrong item, please notify us within 48 hours of delivery with photos/videos.
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In such cases, we will provide a full refund or replacement, including shipping charges.
📩 For refund-related assistance, reach us at: support@trendzbee.in